Viewing and Downloading Logs

The controller generates logs for all the applications that are running on the server.

  1. Go to Administration > Diagnostics > Application Logs.
    The Application Logs page appears.
  2. From Select the Control Plan, select the control plane for which you want to download logs.
  3. Select the Upload to current node check-box.
  4. You can now opt to select:
    OptionDescription
    Download Logs To download all logs for the selected application.
    Download All Logs To download all available logs from the controller.

    Go to your web browsers default download location and verify that the TGZ file was downloaded successfully. You must use your preferred compression/decompression program to extract the log files from the TGZ file. When the log files are extracted (for example, adminweb.log, cassandra.log, communicator.log, etc.), use a text editor to open and view the log contents.

    Download Snapshot Logs To download snapshot logs that contain system and configuration information, such as the AP list, configurations settings, event list, communicator logs, SSH tunnel lists, etc.

    If you triggered the controller to generate a snapshot from the CLI, you have the option to download snapshot logs from the web interface.

    Go to your browser's default download folder, and then verify that the snapshot log file or files have been downloaded successfully. Extract the contents of the tar file.

You have successfully completed downloading log files/snapshot logs from the controller.