RA/CA not reachable Alarm

Alarm Identifier 128
Description <Specific Problem>, <Additional Text>, <Additional Info>
Details
Additional Information
  1. Sent when Ruckus LTE AP is unable to ping to CMP Server for NHN PKI.
  2. Sent when Ruckus LTE AP is unable to resolve fqdn of CMP Server for NHN PKI.
  3. Sent when Ruckus LTE AP is unable to ping to CMP Server for CBRS PKI.
  4. Sent whenRuckus LTE AP is unable to ping to CMP Server for CBRS PKI.
Specific Problem
  1. NHN PKI RA/CA FQDN resolution failure
  2. NHN PKI RA/CA not reachable
  3. CBRS PKI RA/CA FQDN resolution failure
  4. CBRS PKI RA/CA not reachable
Perceived Severity Major
Action to clear alarm
    • Check if DNS server for NHN PKI CMP server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of CMP Server for NHN PKI.
  1. CMP Server reachability has been lost / link is down. Check for NHN PKI CMP Server reachability.
    • Check if DNS server for CBRS PKI CMP Server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of CMP Server for CBRS PKI.
  2. CMP Server reachability is lost or link is down. Check for CBRS PKI CMP Server reachability.
Entered Event Exit Event Probable Cause System Action Additional text
1. CMPServerFqdnResolutionFailurePkiNhn

When LTE AP is able to resolve FQDN of CMP server for NHN PKI successfully.

NHN PKI CMP server FQDN resolution failure. LTE AP retries to resolve FQDN until reboot timer expires*. CMP server fqdn failure for NHN PKI,InternetGatewayDevice.Security.X_001392_PKI.2.CMPServerURL,<url>
2. CMPServerNotReachablePkiNhn When LTE AP is able to ping to CMP server for NHN PKI successfully. NHN PKI CMP server reachability failure. LTE AP retries to check reachability of CMP server until reboot timer expires*. CMP server not reachable for NHN PKI,InternetGatewayDevice.Security.X_001392_PKI.2.CMPServerURL,<url>.
3. CMPServerFqdnResolutionFailurePkiCbrs

LTE AP is able to resolve FQDN of CMP server for CBRS PKI successfully.

CBRS PKI CMP server FQDN resolution failure.

LTE AP retries to resolve FQDN for CBRS PKI until reboot timer expires*.

CMP server fqdn failure for CBRS PKI,InternetGatewayDevice.Security.X_001392_PKI.3.CMPServerURL,<url>
4. CMPServerNotReachablePkiCbrs When LTE AP is able to ping the CMP server for CBRS PKI successfully. CBRS PKI CMP server reachability failure. LTE AP retries for reachability until reboot timer expires*. CMP server not reachable for CBRS PKI,InternetGatewayDevice.Security.X_001392_PKI.3.CMPServerURL,<url>.
Note: *LTE AP reboots after reboot timer expiration.