OCSP Server not Reachable Alarm

Alarm Identifier 125
Description OCSP/CRL Server not reachable: <Additonal text>, <Additional Info>
Details
Additional Information
  1. Sent when Ruckus LTE AP is unable to resolve FQDN of HeMS SecGw1 OCSP/CRL server
  2. Sent when Ruckus LTE AP is unable to ping HeMS SecGw1 OCSP/CRL server.
  3. Sent when Ruckus LTE AP is unable to resolve fqdn of HeMS SecGw2 OCSP/CRL server.
  4. Sent when Ruckus LTE AP is unable to ping HeMS SecGw2 OCSP/CRL server.
  5. Sent when Ruckus LTE AP is unable to resolve FQDN of HeMS SecGw3 OCSP/CRL server.
  6. sent when Ruckus LTE AP is unable to ping HEMS SecGw3 OCSP/CRL server.
  7. Sent when Ruckus LTE AP is unable to resolve fqdn of EPC SecGw1 OCSP/CRL server.
  8. Sent when Ruckus LTE AP is unable to ping EPC SecGw1 OCSP/CRL server.
  9. Sent when Ruckus LTE AP is unable to ping EPC SecGw2 OCSP/CRL server.
  10. Sent when Ruckus LTE AP is unable to resolve fqdn of EPC SecGw3 OCSP/CRL server.
  11. Sent when Ruckus LTE AP is unable to ping EPC SecGw3 OCSP/CRL server.
Specific Problem OCSP/CRL Server not reachable.
Perceived Severity Major
Action to clear alarm
    • Check if DNS server for HeMS Security Gateway1 OCSP Server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of HeMS SecGw1 OCSP server.
  1. HeMS SecGw1 OCSP server reachability has been lost / link is down. Check for HeMS SecGw1 OCSP server reachability.
    • Check if DNS server for HeMS Security gateway2 OCSP Server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of HeMS SecGw2 OCSP server.
  2. HeMS SecGw2 OCSP server reachability has been lost or link is down. Check for HeMS SecGw1 OCSP server reachability.
    • Check if DNS server for HeMS Security Gateway3 OCSP Server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of HeMS SecGw3 OCSP Server.
  3. HeMS SecGw3 OCSP server reachability has been lost / link is down. Check for HEMS SecGw3 OCSP server reachability.
    • Check if DNS server for EPC Security Gateway1 OCSP Server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of EPC SecGw1 OCSP Server.
  4. EPC SecGw1 OCSP server reachability has been lost or link is down. Check for EPC SecGw1 OCSP server reachability
  5. EPC SecGw2 OCSP server reachability has been lost / link is down. Check for EPC SecGw2 OCSP server reachability.
    • Check if DNS server for EPC Security gateway3 OCSP Server is configured and is reachable.
    • If reachable, check if DNS is configured to resolve the FQDN of EPC SecGw3 OCSP Server.
  6. EPC SecGw3 OCSP server reachability has been lost or link is down. Check for EPC SecGw3 OCSP server reachability.
Entered Event Exit Event Probable Cause System Action Additional Text
1. HEMSSecGw1OCSPserverFqdnResolutionFailure When LTE AP is able to resolve FQDN successfully.

HEMS Security Gateway 1 OCSP server FQDN cannot be resolved.

LTE AP retries to resolve FQDN until reboot timer expires*. HeMS gateway 1 OCSP/CRL server fqdn resolution failure,InternetGatewayDevice.X_001392_FAPMgmtSecGW.SecGWServer1,<url>
2. HEMSSecGw1OCSPserverNotReachable

When LTE AP is able to ping the HeMS Security Gateway 1 OCSP server.

HEMS Security Gateway 1 OCSP server reachability failure.

LTE AP retries for reachability of Security Gateway 2 until reboot timer expires*.

HeMS gateway 1 OCSP/CRL server not reachable,InternetGatewayDevice.X_001392_FAPMgmtSecGW.SecGWServer1,<url>
3. HEMSSecGw2OCSPserverFqdnResolutionFailure

When LTE AP is able to resolve FQDN of the HeMS Security Gateway 2 OCSP server.

HeMS Security Gateway 2 OCSP server FQDN cannot be resolved.

LTE AP retries FQDN resolution until reboot timer expires*. HeMS gateway 2 OCSP/CRL server fqdn resolution failure,InternetGatewayDevice.X_001392_FAPMgmtSecGW.SecGWServer2,<url>
4. HEMSSecGw2OCSPserverNotReachable

When LTE AP is able to ping HeMS Security Gateway 2 OCSP server successfully.

HEMS Security Gateway 2 OCSP server reachability failure.

LTE AP retries reachability of the HeMS Security Gateway 2 OCSP server until reboot timer expires*.

HeMS gateway 2 OCSP/CRL server not reachable,InternetGatewayDevice.X_001392_FAPMgmtSecGW.SecGWServer2,<url>
5. HEMSSecGw3OCSPserverFqdnResolutionFailure

When LTE AP is able to resolve FQDN of the HeMS Security Gateway 3 OCSP server.

HeMS Security Gateway 3 OCSP server FQDN cannot be resolved.

LTE AP retries to check reachability until reboot timer expires*. HeMS gateway 3 OCSP/CRL server fqdn resolution failure,InternetGatewayDevice.X_001392_FAPMgmtSecGW.SecGWServer3,<url>
6. HEMSSecGw3OCSPserverNotReachable

When LTE AP is able to ping the HeMS Security Gateway 3 OCSP server.

HeMS Security Gateway 3 OCSP server reachability failure.

LTE AP retries reachability of the HeMS Security Gateway 3 OCSP server until reboot timer expires*.

HEMS gateway 3 OCSP/CRL server not reachable,InternetGatewayDevice.X_001392_FAPMgmtSecGW.SecGWServer3,<url>
7. EPCSecGw1OCSPserverFqdnResolutionFailure

When LTE AP is able to resolve FQDN of the EPC Security Gateway 1 OCSP server.

HEMS Security Gateway 3 OCSP server FQDN cannot be resolved.

LTE AP retries to resolve FQDN until reboot timer expires*. EPC gateway 1 OCSP/CRL server fqdn resolution failure,InternetGatewayDevice.Services.FAPService.1.FAPControl.LTE.Gateway.SecGWServer1,<url>
8. EPCSecGw1OCSPserverNotReachable

When LTE AP is able to ping the EPC Security Gateway 1 OCSP server successfully.

EPC Security Gateway 1 OCSP server reachability failure. LTE AP retries to check reachability until reboot timer expires*. EPC gateway 1 OCSP/CRL server server not reachable,InternetGatewayDevice.Services.FAPService.1.FAPControl.LTE.Gateway.SecGWServer2,<url>
9. EPCSecGw2OCSPserverNotReachable

When LTE AP is able to ping the EPC Security Gateway 2 OCSP server successfully.

EPC Security Gateway 21 OCSP server reachability failure. LTE AP retries to check reachability until reboot timer expires*. EPC gateway 2 OCSP/CRL server not reachable,InternetGatewayDevice.Services.FAPService.1.FAPControl.LTE.Gateway.SecGWServer1,<url>
10. EPCSecGw3OCSPserverFqdnResolutionFailure

When LTE AP is able to resolve FQDN of the EPC Security Gateway 3 OCSP server successfully.

EPC Security Gateway 3 OCSP server FQDN cannot be resolved.

LTE AP retries FQDN resolution until reboot timer expires*. EPC gateway 3 OCSP/CRL server fqdn resolution failure,InternetGatewayDevice.Services.FAPService.1.FAPControl.LTE.Gateway.SecGWServer3,<url>
11. EPCSecGw3OCSPserverNotReachable

When LTE AP is able to ping the EPC Security Gateway 3 OCSP server successfully.

EPC Security Gateway 3 OCSP server reachability failure.

LTE AP retries reachability of the Security Gateway 3 OCSP server until reboot timer expires*.

EPC gateway 3 OCSP/CRL server not reachable,InternetGatewayDevice.Services.FAPService.1.FAPControl.LTE.Gateway.SecGWServer2,<url>
Note: *LTE AP reboots after reboot timer expiration.