ARRIS Contacts

Technical services

For technical support on ARRIS products you can contact us by phone or on the web.

By telephone

The Technical Support Center may be reached at: 1-888-944-HELP (4357)

On the web

The Ask ARRIS web site gives you web access to service and support tools. You will need to register using your support contract ID and email address. Ask ARRIS is located at:

There you will be able to access:
  • Support Contact Information for all products
  • Knowledge Base Information (also known as Solutions)
  • User Documentation
  • Current open support cases
  • Ability to create a new support case (for technical support or repair and return)
  • Training Webcast

By email

Email addresses for ARRIS products will be provided with your account at Ask ARRIS.

Technical training

For more information about our Global Knowledge Services Department and the programs we offer, e-mail us at: